Shipping MethodsAll shipping will be handled through UPS or Canada Post. Shipping costs are calculated during checkout. On some products, special handling fees may still apply.
FREE Shipping applies to all orders over $75 before shipping/taxes. All free shipments will be shipped via Expedited Post. Exception: If your shipping rate exceeds 20% of your orders total, we will charge for the remainder of the shipping cost.
Delivery times will vary depending on your location. Expedited parcels can take 5-7 business days, Express can take 3-5 business days.
Once your order ships, you’ll receive a confirmation email with tracking information. Samko will make every effort to ship your order in its entirety. However, if for some reason we are unable to do so, a customer service representative will contact you.
International Orders: At this time, we can only ship items within Canada. If you are an international customer who would like to shop, please contact us at [email protected]
PaymentsWe accept: Mastercard, Visa, and Visa Debit.
Return PoliciesTo allow us to keep our pricing as low as possible we have a strict “all sales final” policy, however if any toy does not work please contact customer service and we will gladly replace it. Contact us by email today!
Why are our stores only open on select dates?
What payment types do you accept?
When and where are your pop-up sales?
What is your return policy?
Are all in-store products online?
How does your fundraising program work?
Are Children allowed in our store?
Why are shopping carts unavailable to customers?
Customers can bring in Strollers / wagons.
In lieu of shopping carts our stores have a bag holding area where customers can mark their bags with tags and leave them while they continue shopping. We also offer free carryout service where staff will help customers carry their purchase to their vehicles after checkout.