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Shipping Methods

All shipping will be handled through the United States Postal Service or UPS.  Shipping costs are calculated during checkout.  We ship on standard business days only (Monday – Friday).  For orders over $1500, please contact our customer service department for volume shipping rates.  On some products, special handling fees may still apply.

FREE Shipping applies to all orders over $100 before shipping/taxes. All free shipments will be shipped via Expedited Post.  Exception: If your shipping rate exceeds 20% of your orders total, we will charge for the remainder of the shipping cost.

Delivery times will vary depending on your location.  Expedited parcels can take 7-9 business days, Express can take 4-6 business days. (Please allow up to 2 business days for order processing).

Once your order ships, you’ll receive a confirmation email with tracking information. Samko will make every effort to ship your order in its entirety. However, if for some reason we are unable to do so, a customer service representative will contact you.

International Orders: At this time, we can only ship items within Canada and the USA.  If you are an international customer who would like to shop, please contact us at sales@samkosales.com

Payments

We accept: Mastercard, Visa, Visa Debit, American Express.

Return Policies

To allow us to keep our pricing as low as possible we have a strict “all sales final” policy, however if any toy does not work please contact customer service and we will gladly replace it. Contact us by email or by phone at 877-SAM-TOYS (726-8697).
Shipping and Payments
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Frequently Asked Questions
Online Shopping

What payment options do you accept?

We accept Visa, Mastercard, America Express, and Visa Debit.

What is your return policy?

To keep our pricing low, we have a “all sales final” policy, however if any toy does not work please contact customer service and we will gladly replace it.

Will I need to pay any duties?

Shipping to a United States household will not subject to additional border taxes, or duties under $800.

What are your tax policies?

Samko and Mike Toy Warehouse will NOT apply sales tax for orders that are delivered to a United States mailing addresses.

Which countries can I order from?

We currently ship to the United State, except Alaska, Hawaii, and U.S. Protectorates like Puerto Rico and U.S. Virgin Islands.
Shipping and Delivery

Do you offer free shipping?

FREE Shipping applies to all orders over $100 before shipping/taxes and are shipped with expedited post. Exception: If your shipping rate exceeds 20% of your orders total, we will charge for the remainder of the shipping cost.

When will my order ship?

Orders usually ship within 48 hours during business days.

How long does it take to receive my order?

Delivery times will vary depending on your location. Expedited parcels can take 5-7 business days, Express can take 3-5 business days.

Will I receive a tracking number for my order?

When your order ships, you will be emailed a tracking number. It can take up to 24 hours for a tracking number to register on the carrier’s website.
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